PRIVACY POLICY
The Institute of American Management (“IAM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you visit our website, apply for membership, register for events, communicate with us, or otherwise interact with IAM.
IAM recognizes the importance of transparency and responsible data stewardship. We strive to collect only the information necessary to provide our services, administer memberships, improve our programs, and comply with applicable legal obligations. Where applicable, this Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable privacy and data protection laws.
By using the IAM website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
IAM collects personal information in a variety of ways depending on how you interact with our website and services. Information may be collected directly from you when you complete membership applications, register for educational programs or events, subscribe to communications, submit inquiries, or otherwise provide information through our website or other communication channels.
The personal information we collect may include your name, professional title, organization or institution, mailing address, country of residence, email address, telephone number, and other contact information necessary to establish and maintain your relationship with IAM. If you apply for membership, we may also collect information relating to your membership category, professional qualifications, membership history, renewal records, communication preferences, participation in IAM programs, and other information relevant to administering your membership.
When you make a payment for membership, event registration, or other services, payment information is processed securely by authorized third-party payment processors. IAM does not store complete credit card or debit card numbers on its systems. We receive only the information necessary to confirm that a payment has been successfully completed and to maintain appropriate financial records.
In addition to information you voluntarily provide, we may automatically collect certain technical information when you access our website. This information may include your Internet Protocol (IP) address, browser type and version, operating system, device information, preferred language settings, referring websites, pages visited, the dates and times of access, and other usage data generated through cookies or similar technologies. This information helps us maintain the security of our website, analyze website performance, and improve the user experience.
2. How We Use Your Information
IAM uses personal information solely for legitimate organizational purposes and in accordance with applicable law. The information we collect enables us to administer memberships, process applications and renewals, issue membership certificates and payment receipts, communicate with members regarding their accounts, and provide educational programs, conferences, publications, and other services offered by IAM.
We may also use your information to respond to inquiries, provide customer support, improve the functionality, accessibility, and security of our website, evaluate participation in our programs, maintain organizational records, comply with legal and regulatory obligations, and protect the rights, property, or safety of IAM and its members.
Where you have provided your consent, IAM may use your contact information to send newsletters, announcements, invitations to events, educational resources, and other communications related to our mission and activities. You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
3. Legal Basis for Processing
Where the GDPR applies, IAM processes personal information only where a lawful basis exists. Depending on the nature of your interaction with IAM, processing may be necessary to perform a contract with you, such as administering your membership or providing services that you have requested. Processing may also be required to comply with legal obligations, including financial reporting and regulatory compliance.
In certain circumstances, IAM relies upon your consent, particularly where required for sending marketing communications or placing non-essential cookies on your device. We may also process information where doing so is necessary for our legitimate interests, including maintaining the security of our website, improving our services, preventing fraud, managing organizational operations, and communicating with members, provided that these interests do not override your fundamental rights and freedoms.
4. Cookies and Analytics
The IAM website uses cookies and similar technologies to enhance functionality, improve website performance, remember user preferences, and better understand how visitors interact with our content. Cookies are small text files stored on your device that allow the website to recognize your browser and provide a more personalized browsing experience.
Some cookies are essential for the operation of the website and cannot be disabled because they are necessary for security, authentication, or the delivery of requested services. Other cookies, including analytics and performance cookies, help us understand website traffic and improve our online services. Where required by applicable law, these non-essential cookies will only be used after obtaining your consent.
You may control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some portions of the website.
5. Information Sharing
IAM respects the confidentiality of your personal information and does not sell, rent, or trade personal information to third parties for marketing purposes.
In order to operate our website and provide our services, we may share personal information with carefully selected third-party service providers who perform functions on our behalf. These providers may include payment processors, website hosting providers, cloud storage providers, email communication platforms, analytics providers, information technology service providers, and other contractors that assist us in operating our organization.
We may also disclose personal information where required to comply with applicable laws, court orders, legal proceedings, governmental requests, or to protect the rights, safety, property, or legal interests of IAM, its members, or others. All service providers receiving personal information are expected to maintain appropriate security measures and process personal information only for authorized purposes.
6. International Data Transfers
IAM serves members and website visitors from multiple countries. As a result, personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including the United States, where IAM is headquartered and where certain service providers operate.
Where required by applicable data protection laws, IAM will implement appropriate safeguards to protect personal information transferred internationally. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission, reliance on adequacy decisions where available, or other lawful transfer mechanisms recognized under applicable law.
7. Data Retention
IAM retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including administering memberships, providing requested services, maintaining financial and organizational records, resolving disputes, enforcing our agreements, and complying with legal, accounting, and regulatory obligations.
The length of time personal information is retained depends upon the nature of the information and the purpose for which it was collected. When personal information is no longer required, IAM will securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and our internal record retention practices.
8. Your Privacy Rights
Depending on your country of residence and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include the ability to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information, restrict or object to certain processing activities, withdraw consent where processing is based upon consent, or request a copy of your information in a portable format.
Individuals residing in jurisdictions that provide additional privacy rights, including the European Economic Area, the United Kingdom, California, and other applicable regions, may also have the right to file a complaint with the appropriate supervisory or regulatory authority if they believe their personal information has been processed in violation of applicable law.
IAM will respond to verified requests in accordance with applicable legal requirements. To exercise your privacy rights, please contact us using the information provided at the end of this Privacy Policy.
9. Data Security
IAM takes reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, misuse, or destruction. These measures are designed to protect the confidentiality, integrity, and availability of the information entrusted to us and are periodically reviewed to reflect changes in technology and organizational practices.
Although IAM strives to implement appropriate security safeguards, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, while we make reasonable efforts to protect personal information, we cannot guarantee absolute security.
10. Children’s Privacy
The IAM website and its services are intended primarily for adults, professionals, educators, and organizations. IAM does not knowingly collect personal information from children under the age of thirteen (13), or from individuals below the minimum age required under applicable law without appropriate parental or legal guardian consent.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information as promptly as practicable.
11. Third-Party Websites
For your convenience, the IAM website may contain links to websites, applications, or services operated by third parties. These external websites are not owned or controlled by IAM and are governed by their own privacy policies and terms of use.
IAM is not responsible for the privacy practices, security, content, or availability of third-party websites. We encourage users to review the privacy policies of any external websites before providing personal information or using their services.
12. Changes to This Privacy Policy
IAM may update this Privacy Policy periodically to reflect changes in applicable laws, technological developments, organizational practices, or the services we provide. When material changes are made, the revised Privacy Policy will be published on this page together with an updated effective date.
Your continued use of the IAM website after any changes become effective constitutes your acknowledgment of the revised Privacy Policy. We encourage users to review this page regularly to remain informed about how we protect personal information.
14. Contact Information
If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like additional information about how IAM processes personal information, please contact us using the information below.
Address: 3440 Wilshire Blvd., 10th Floor #1000, Los Angeles, California 90010, United States
Email: info@iamgt.us
Phone: +1 (213) 870-0870